服務業

中國服務貿易方略 by: (Language materials, printed)

服務員培訓與管理 by: (Language materials, printed)

服務業系統設計與作業管理 by: (Language materials, printed)

服務業行銷 by: (Language materials, printed)

服務性企業顧客滿意感與忠誠感關係 by: (Language materials, printed)

服務業行銷 by: (Language materials, printed)

服務業行銷管理 by: (Language materials, printed)

服務業跨國公司的國際化擴張研究 by: (Language materials, printed)

不平凡的服務讓顧客永遠是VIP : 10項不平凡的服務法則 by: (Language materials, printed)

服務業行銷 = Essential of service marketing by: (Language materials, printed)

2.5產業的致富法則 : 用方法論讓服務熱銷全球 by: (Language materials, printed)

全球創新應用案例精選100 by: (Language materials, printed)