明道大學圖書館 |

語系: 繁體中文

說明(常見問題)

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Customer loyalty : = how to earn it,...

~

Griffin, Jill.

Customer loyalty : = how to earn it, how to keep it /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Customer loyalty :/ Jill Griffin ; foreword by Robert T. Herres.
其他題名:	how to earn it, how to keep it /
作者:	Griffin, Jill.
出版者:	San Francisco :Jossey-Bass, : c2002.,
面頁冊數:	xvi, 252 p. :ill. ; : 24 cm.;
叢書名:	The Jossey-Bass business & management series
標題:	Customer loyalty. -
電子資源:	http://www.loc.gov/catdir/toc/wiley031/2002008566.html
ISBN:	0787963887 (pbk.)

Customer loyalty : = how to earn it, how to keep it /
Griffin, Jill.

Customer loyalty :how to earn it, how to keep it /Jill Griffin ; foreword by Robert T. Herres. - New and rev. ed. - San Francisco :Jossey-Bass,c2002. - xvi, 252 p. :ill. ;24 cm. - The Jossey-Bass business & management series.

Includes bibliographical references and indexes.

ISBN: 0787963887 (pbk.)NT$537Subjects--Topical Terms:

484517
Customer loyalty.

LC Class. No.: HF5415.5 / G851 2002

Dewey Class. No.: 658.8/12

Customer loyalty : = how to earn it, how to keep it /
LDR:00830nam _2200229a _450 001 386061
005 20130114150220
008 030530s2002 caua 001 0 eng
020 $a 0787963887 (pbk.) $c NT$537
035 $a 791
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b G851 2002
082 0 0 $a 658.8/12
100 1 $a Griffin, Jill. $3 484516
245 1 0 $a Customer loyalty : $b how to earn it, how to keep it / $c Jill Griffin ; foreword by Robert T. Herres.
250 $a New and rev. ed.
260 $a San Francisco : $b Jossey-Bass, $c c2002.
300 $a xvi, 252 p. : $b ill. ; $c 24 cm.
440 4 $a The Jossey-Bass business & management series
504 $a Includes bibliographical references and indexes.
650 0 $a Customer loyalty. $3 484517
650 0 $a Customer relations. $3 482345
650 0 $a Customer services. $3 484375
809 $p BOOK $d HF5415.5 $e G851 $y 2002
856 4 1 $u http://www.loc.gov/catdir/toc/wiley031/2002008566.html
856 4 2 $u http://www.loc.gov/catdir/description/wiley037/2002008566.html

筆 0 讀者評論

館藏

1 筆 • 頁數 1 •
1

尋書單

典藏地名稱

館藏流通類別

E002173

圖書館書庫區

L可借閱

圖書

HF5415.5 G851 2002

一般(Normal)

在架上

0

1 筆 • 頁數 1 •
1

多媒體

評論

新增評論分享你的心得

Export

取書館別

修改密碼

登入