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Toxic emotions at work : = how compa...

Frost, Peter J.

Toxic emotions at work : = how compassionate managers handle pain and conflict /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Toxic emotions at work :/ Peter J. Frost.
其他題名:	how compassionate managers handle pain and conflict /
作者:	Frost, Peter J.
出版者:	Boston :Harvard Business School Press, : c2003.,
面頁冊數:	xii, 251 p. ;24 cm.;
標題:	Conflict management. -
ISBN:	1578512573 (alk. paper : bound) :

Toxic emotions at work : = how compassionate managers handle pain and conflict /
Frost, Peter J.

Toxic emotions at work :how compassionate managers handle pain and conflict /Peter J. Frost. - Boston :Harvard Business School Press,c2003. - xii, 251 p. ;24 cm.

Includes bibliographical references (p. 227-239) and index.

Emotional pain in organizations -- Sources of toxicity in organizations -- The work of the toxin handler -- The toll on toxin handlers -- Healing the handlers -- At the interface : what handlers and their organizations can do -- Leaders handling pain -- The compassionate company : architecting responses to pain -- Looking through the lens of pain.

ISBN: 1578512573 (alk. paper : bound) :NT$894

LCCN: 2002010612Subjects--Topical Terms:

483058
Conflict management.

LC Class. No.: HD42 / .F76 2003

Dewey Class. No.: 658.3/14

Toxic emotions at work : = how compassionate managers handle pain and conflict /
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