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Lunch and learn : = creative and eas...

Nilson, Carolyn D.

Lunch and learn : = creative and easy-to-use activities for teams and work groups /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Lunch and learn :/ Carolyn Nilson.
其他題名:	creative and easy-to-use activities for teams and work groups /
作者:	Nilson, Carolyn D.
出版者:	San Francisco, Calif. :Pfeiffer, : c2006.,
面頁冊數:	x, 230 p. :ill. ; : 27 cm.;
附註:	'An Essential Tools Resource'--back cover.
標題:	Teams in the workplace. -
電子資源:	http://www.loc.gov/catdir/enhancements/fy0629/2006295286-b.html
ISBN:	0787975435 (pbk.) :

Lunch and learn : = creative and easy-to-use activities for teams and work groups /
Nilson, Carolyn D.

Lunch and learn :creative and easy-to-use activities for teams and work groups /Carolyn Nilson. - San Francisco, Calif. :Pfeiffer,c2006. - x, 230 p. :ill. ;27 cm.

'An Essential Tools Resource'--back cover.

Communication. e-Communication -- Feedback -- Information -- Listening. Customer Service. Customer differentiation -- Customer expectations -- Customer satisfaction -- Customer service training -- Customer training. Performance. Change -- Ethics -- Goals -- Priorities -- Recognition and rewards. Problem solving. Conflict management -- Creativity -- Self-directed learning -- Time management -- Valuing differences. Teams. Alignment -- Building a team -- Needs of team members -- Strategies of teamwork -- Team resources -- Team vision.

Lunch and Learn is filled with ready-to-use activities designed for full-time trainers, managers, team leaders, supervisors, and anyone else who acts as a trainer within their organization. The activities are on-the-job learning sessions that explore targeted topics relevant to almost any team or group. Each of the 25 sessions is a short 55-minute learning experience that is based on the best principles of discussion and reflection, creative thinking, problem solving, and action planning. All of the book's activities are organized in a step-by-step fashion and include everything a session leader needs to conduct a successful learning event, from discussion starters and activity handouts through suggestions for wrapping up the session.

ISBN: 0787975435 (pbk.) :NT$1147

LCCN: 2006295286Subjects--Topical Terms:

481940
Teams in the workplace.

LC Class. No.: HD66 / .N546 2006

Dewey Class. No.: 658.4/022

Lunch and learn : = creative and easy-to-use activities for teams and work groups /
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500 $a 'An Essential Tools Resource'--back cover.
505 0 $a Communication. e-Communication -- Feedback -- Information -- Listening. Customer Service. Customer differentiation -- Customer expectations -- Customer satisfaction -- Customer service training -- Customer training. Performance. Change -- Ethics -- Goals -- Priorities -- Recognition and rewards. Problem solving. Conflict management -- Creativity -- Self-directed learning -- Time management -- Valuing differences. Teams. Alignment -- Building a team -- Needs of team members -- Strategies of teamwork -- Team resources -- Team vision.
520 $a Lunch and Learn is filled with ready-to-use activities designed for full-time trainers, managers, team leaders, supervisors, and anyone else who acts as a trainer within their organization. The activities are on-the-job learning sessions that explore targeted topics relevant to almost any team or group. Each of the 25 sessions is a short 55-minute learning experience that is based on the best principles of discussion and reflection, creative thinking, problem solving, and action planning. All of the book's activities are organized in a step-by-step fashion and include everything a session leader needs to conduct a successful learning event, from discussion starters and activity handouts through suggestions for wrapping up the session.
650 0 $a Teams in the workplace. $3 481940
650 0 $a Group facilitation. $3 492966
650 0 $a Communication in personnel management. $3 483056
650 0 $a Employees $x Training of. $3 482183
650 0 $a Organizational learning. $3 482441
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