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Service quality management in hospit...
~
Kandampully, Jay.
Service quality management in hospitality, tourism, and leisure /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Service quality management in hospitality, tourism, and leisure // Jay Kandampully, Connie Mok, Beverley Sparks, editors.
其他作者:
Kandampully, Jay.
出版者:
New York :Haworth Hospitality Press, : c2001.,
面頁冊數:
xvii, 339 p. :ill. ; : 22 cm.;
標題:
Hospitality industry - Management. -
ISBN:
0789007266 (bound)
Service quality management in hospitality, tourism, and leisure /
Service quality management in hospitality, tourism, and leisure /
Jay Kandampully, Connie Mok, Beverley Sparks, editors. - New York :Haworth Hospitality Press,c2001. - xvii, 339 p. :ill. ;22 cm.
Includes bibliographical references and index.
ISBN: 0789007266 (bound)Subjects--Topical Terms:
496652
Hospitality industry
--Management.
LC Class. No.: TX911.3.M27 / S491 2001
Dewey Class. No.: 647.94/068/5
Service quality management in hospitality, tourism, and leisure /
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2001
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