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Harvard business review on customer relationship management.

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Harvard business review on customer relationship management./
其他題名:	Customer relationship management
出版者:	Boston :Harvard Business School Press, : c2001.,
面頁冊數:	vii, 192 p. :ill. ; : 21 cm.;
標題:	Customer relations - Management. -
ISBN:	1578516994 (pbk.) :

Harvard business review on customer relationship management.
Harvard business review on customer relationship management.Customer relationship management - Boston :Harvard Business School Press,c2001. - vii, 192 p. :ill. ;21 cm. - A Harvard business review paperback. - Harvard business review paperback series..

Includes bibliographical references and index.

ISBN: 1578516994 (pbk.) :NT$597

LCCN: 2001039850Subjects--Topical Terms:

483821
Customer relations
--Management.

LC Class. No.: HF5414.5 / .H37 2001

Dewey Class. No.: 658.8/12

Harvard business review on customer relationship management.
LDR:00667cam 22002174a 4500 001 396331
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008 010829s2001 maua b 001 0 eng
010 $a 2001039850
020 $a 1578516994 (pbk.) : $c NT$597
020 $a 9781578516995 (pbk.)
035 $a 11303
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5414.5 $b .H37 2001
082 0 0 $a 658.8/12
245 0 0 $a Harvard business review on customer relationship management.
246 3 0 $a Customer relationship management
260 $a Boston : $b Harvard Business School Press, $c c2001.
300 $a vii, 192 p. : $b ill. ; $c 21 cm.
490 1 $a A Harvard business review paperback
504 $a Includes bibliographical references and index.
650 0 $a Customer relations $x Management. $3 483821
710 2 $a Harvard Business School. $b Press. $3 510418
730 0 $a Harvard business review. $3 485668
830 0 $a Harvard business review paperback series. $3 490445

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