明道大學圖書館 |

登入

回首頁

The kindness revolution : = the comp...

Horrell, Edward.

The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The kindness revolution :/ Ed Horrell.
其他題名:	the company-wide culture shift that inspires phenomenal customer service /
作者:	Horrell, Edward.
出版者:	New York :AMACOM, : c2006.,
面頁冊數:	xxvi, 198 p. ;24 cm.;
附註:	Includes index.
標題:	Customer relations. -
電子資源:	http://www.loc.gov/catdir/toc/ecip0610/2006007483.html
ISBN:	0814473075 (bound) :

The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /
Horrell, Edward.

The kindness revolution :the company-wide culture shift that inspires phenomenal customer service /Ed Horrell. - New York :AMACOM,c2006. - xxvi, 198 p. ;24 cm.

Includes index.

ISBN: 0814473075 (bound) :NT$689

LCCN: 2006007483

Nat. Bib. No.: GBA652880

Nat. Bib. Agency Control No.: 013486089Subjects--Topical Terms:

482345
Customer relations.

LC Class. No.: HF5415.5 / .K537 2006

Dewey Class. No.: 658.8/12

The kindness revolution : = the company-wide culture shift that inspires phenomenal customer service /
LDR:00727cam 22002294a 4500 001 396473
005 20130114151311
008 060302s2006 nyu 001 0 eng
010 $a 2006007483
015 $a GBA652880
016 7 $a 013486089
020 $a 0814473075 (bound) : $c NT$689
020 $a 9780814473078 (bound)
035 $a 11457
040 $a DLC $c DLC $d BAKER $d UKM $d C#P $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b .K537 2006
082 0 0 $a 658.8/12
100 1 $a Horrell, Edward. $3 510847
245 1 4 $a The kindness revolution : $b the company-wide culture shift that inspires phenomenal customer service / $c Ed Horrell.
260 $a New York : $b AMACOM, $c c2006.
300 $a xxvi, 198 p. ; $c 24 cm.
500 $a Includes index.
650 0 $a Customer relations. $3 482345
650 0 $a Industrial relations. $3 486548
856 4 1 $u http://www.loc.gov/catdir/toc/ecip0610/2006007483.html