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Customers are people- : = the human ...

~

McKean, John, (1956-)

Customers are people- : = the human touch /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Customers are people- :/ John McKean.
其他題名:	the human touch /
作者:	McKean, John,
出版者:	Chichester :Wiley, : 2003.,
面頁冊數:	x, 313 p. :ill. ; : 24 cm.;
附註:	'70% of our decision to buy is based on how we are treated as people ... '
標題:	Customer relations. -
ISBN:	0470848898 (bound)

Customers are people- : = the human touch /
McKean, John,1956-

Customers are people- :the human touch /John McKean. - Chichester :Wiley,2003. - x, 313 p. :ill. ;24 cm.

'70% of our decision to buy is based on how we are treated as people ... '

ISBN: 0470848898 (bound)NT$837Subjects--Topical Terms:

482345
Customer relations.

LC Class. No.: HF5415.5 / M154 2003

Dewey Class. No.: 658.812

Customers are people- : = the human touch /
LDR:00616nam 2200193a 450 001 396864
005 20130114151337
008 040216s2003 enka 001 0 eng
020 $a 0470848898 (bound) $c NT$837
035 $a 11880
040 $a UKM $c UKM $d OCLCQ $d VCB $d DLC
042 $a lccopycat
050 0 0 $a HF5415.5 $b M154 2003
082 0 4 $a 658.812
100 1 $a McKean, John, $d 1956- $3 511672
245 1 0 $a Customers are people- : $b the human touch / $c John McKean.
260 $a Chichester : $b Wiley, $c 2003.
300 $a x, 313 p. : $b ill. ; $c 24 cm.
500 $a '70% of our decision to buy is based on how we are treated as people ... '
500 $a Includes index.
650 0 $a Customer relations. $3 482345
650 0 $a Relationship marketing. $3 483822
809 $p BOOK $d HF5415.5 $e M154 $y 2003

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