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Service is front stage : = positioni...

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Teboul, James, (1940-)

Service is front stage : = positioning services for value advantage /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Service is front stage :/ by James Teboul.
其他題名:	positioning services for value advantage /
作者:	Teboul, James,
出版者:	Hampshire [England] ;Palgrave Macmillan, : 2006.,
面頁冊數:	xi, 161 p. :ill. ; : 25 cm.;
叢書名:	INSEAD business press
標題:	Customer services - Management. -
電子資源:	http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html
ISBN:	0230006604 (bound) :

Service is front stage : = positioning services for value advantage /
Teboul, James,1940-

Service is front stage :positioning services for value advantage /by James Teboul. - Hampshire [England] ;Palgrave Macmillan,2006. - xi, 161 p. :ill. ;25 cm. - INSEAD business press.

Includes bibliographical references (p. 146-149) and index.

ISBN: 0230006604 (bound) :NT$1347

LCCN: 2006045398Subjects--Topical Terms:

490083
Customer services
--Management.

LC Class. No.: HF5415.5 / .T43 2006

Dewey Class. No.: 658.8/12

Service is front stage : = positioning services for value advantage /
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245 1 0 $a Service is front stage : $b positioning services for value advantage / $c by James Teboul.
260 $a Hampshire [England] ; $a New York : $b Palgrave Macmillan, $c 2006.
300 $a xi, 161 p. : $b ill. ; $c 25 cm.
440 0 $a INSEAD business press
504 $a Includes bibliographical references (p. 146-149) and index.
650 0 $a Customer services $x Management. $3 490083
650 0 $a Service industries $x Management. $3 487174
650 0 $a Total quality management. $3 485246
856 4 2 $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-b.html
856 4 2 $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-d.html
856 4 1 $u http://www.loc.gov/catdir/enhancements/fy0643/2006045398-t.html

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