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Customer care excellence = how to cr...
~
Cook, Sarah.
Customer care excellence = how to create an effective customer focus /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Customer care excellence/ Sarah Cook.
其他題名:
how to create an effective customer focus /
作者:
Cook, Sarah.
出版者:
London :Kogan Page, : 2008.,
面頁冊數:
viii, 280 p. :ill. :
附註:
Title from e-book title screen (viewed April 28, 2008).
標題:
Customer relations. -
電子資源:
Connect to MyiLibrary resource
ISBN:
9786611228927
Customer care excellence = how to create an effective customer focus /
Cook, Sarah.
Customer care excellence
how to create an effective customer focus /[electronic resource] :Sarah Cook. - 5th ed. - London :Kogan Page,2008. - viii, 280 p. :ill.
Title from e-book title screen (viewed April 28, 2008).
Includes bibliographical references and index.
Electronic reproduction.
UK :
MyiLibrary,
2008
Available via World Wide Web.
ISBN: 9786611228927Subjects--Topical Terms:
482345
Customer relations.
Index Terms--Genre/Form:
498447
Electronic books.
LC Class. No.: HF5415.5 / .C66 2008eb
Dewey Class. No.: 658.812
Customer care excellence = how to create an effective customer focus /
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