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The big book of customer service tra...

Carlaw, Peggy.

The big book of customer service training games : = quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	The big book of customer service training games :/ Peggy Carlaw, Vasudha Kathleen Deming.
其他題名:	quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
其他題名:	Customer service training games
作者:	Carlaw, Peggy.
其他作者:	Deming, Vasudha Kathleen.
出版者:	New York :McGraw-Hill, : c1999.,
面頁冊數:	xiv, 209 p. :ill. ; : 24 cm.;
標題:	Employees - Training of. -
電子資源:	http://www.loc.gov/catdir/bios/mh041/98067041.html
ISBN:	9780070779747 (pbk.) :

The big book of customer service training games : = quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
Carlaw, Peggy.

The big book of customer service training games :quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /Customer service training gamesPeggy Carlaw, Vasudha Kathleen Deming. - New York :McGraw-Hill,c1999. - xiv, 209 p. :ill. ;24 cm.

ISBN: 9780070779747 (pbk.) :US$24.95 :

LCCN: 98067041

Nat. Bib. No.: GB98-W8740Subjects--Topical Terms:

482183
Employees
--Training of.

LC Class. No.: HF5549.5.T7 / C29815 1999

The big book of customer service training games : = quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers /
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