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Delivering knock your socks off serv...

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Anderson, Kristin, 1962-. Delivering knock your socks off service.

Delivering knock your socks off service. /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Delivering knock your socks off service. // by Ron Zemke.
作者:	Zemke, Ron
其他作者:	Anderson, Kristin, 1962-. Delivering knock your socks off service.
出版者:	New York :AMACOM, : 2003,
面頁冊數:	viii, 184 p. :ill. ; : 23cm.;
附註:	Includes index
標題:	Customer services. -
ISBN:	081440765X (pbk.)

Delivering knock your socks off service. /
Zemke, Ron

Delivering knock your socks off service. /by Ron Zemke. - 3rd ed. - New York :AMACOM,2003 - viii, 184 p. :ill. ;23cm.

Includes index

Includes bibliographical references and index.

ISBN: 081440765X (pbk.)NT631Subjects--Topical Terms:

484375
Customer services.

LC Class. No.: HF5415.5 / Z53 2003

Delivering knock your socks off service. /
LDR:00543nam 2200181a 450 001 387791
005 20130114150405
008 040216s2003 nyua 001 0 eng
020 $a 081440765X (pbk.) $c NT631
035 $a 2534
040 $a UK $b eng $c UK
050 0 0 $a HF5415.5 $b Z53 2003
100 1 0 $a Zemke, Ron $3 489400
245 1 0 $a Delivering knock your socks off service. / $c by Ron Zemke.
250 $a 3rd ed.
260 0 $a New York : $b AMACOM, $c 2003
300 $a viii, 184 p. : $b ill. ; $c 23cm.
500 $a Includes index
504 $a Includes bibliographical references and index.
650 0 $a Customer services. $3 484375
700 1 0 $a Anderson, Kristin, 1962-. Delivering knock your socks off service. $3 489401
809 $p BOOK $d HF5415.5 $e Z53 $y 2003

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