Customer services.
概要
作品: | 52 作品在 52 項出版品 52 種語言 |
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書目資訊
Perfect phrases for customer service : = hundreds of tools, techniques, and scripts for handling any situation /
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One customer, divisible : = linking customer insight to loyalty and advocacy behavior /
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Love thy customer : = creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
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Service management and marketing : = a customer relationship management approach /
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The buzz : = 50 little things that make a big difference to delivering world-class customer service /
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Service management and marketing : = a customer relationship management approach /
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Great customer connections : = simple psychological techniques that guarantee exceptional service /
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The customer service activity book : = 50 activities for inspiring exceptional service /
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One customer, divisible : = linking customer insight to loyalty and advocacy behavior /
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The brave new service strategy : = aligning customer relationships, market strategies, and business structures /
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The relationship edge in business : = connecting with customers and colleagues when it counts /
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Willie's way : = 6 secrets for wooing, wowing, and winning customers and their loyalty /
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Business plans handbook. = a compilation of actual business plans developed by small businesses throughout North America /. Volume 10
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Boomerang! = coach your team to be the best and see customers come back time after time! /
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Are your customers being served? = how to boost profits by delivering exceptional customer service /
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The power to predict = how real-time businesses anticipate customer needs, create opportunities, and beat the competition /
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Strategic customer service = managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
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