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Revolutionize your customer experien...

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Shaw, Colin, (1928-)

Revolutionize your customer experience / = Colin Shaw.

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Revolutionize your customer experience //
其他題名:	Colin Shaw.
作者:	Shaw, Colin,
出版者:	Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan, : 2005.,
面頁冊數:	xx, 220 p. :ill. ; : 24 cm.;
標題:	Customer services. -
電子資源:	http://www.loc.gov/catdir/bios/hol059/2004056536.html
ISBN:	140393603X (bound) :

Revolutionize your customer experience / = Colin Shaw.
Shaw, Colin,1928-

Revolutionize your customer experience /Colin Shaw. - Houndmills, Basingstoke, Hampshire ;Palgrave Macmillan,2005. - xx, 220 p. :ill. ;24 cm.

Includes bibliographical references and index.

ISBN: 140393603X (bound) :NT$1249

LCCN: 2004056536Subjects--Topical Terms:

484375
Customer services.

LC Class. No.: HF5415.5 / .S534 2005

Dewey Class. No.: 658.8/12

Revolutionize your customer experience / = Colin Shaw.
LDR:00784nam 2200217 a 4500 001 388094
005 20130114150425
008 040803s2005 nyua 001 0 eng
010 $a 2004056536
020 $a 140393603X (bound) : $c NT$1249
035 $a 2838
040 $a DLC $c DLC $d DLC
042 $a pcc
050 4 $a HF5415.5 $b .S534 2005
082 0 0 $a 658.8/12
100 1 $a Shaw, Colin, $d 1928- $3 490201
245 1 0 $a Revolutionize your customer experience / $b Colin Shaw.
260 $a Houndmills, Basingstoke, Hampshire ; $a New York, N.Y. : $b Palgrave Macmillan, $c 2005.
300 $a xx, 220 p. : $b ill. ; $c 24 cm.
504 $a Includes bibliographical references and index.
650 0 $a Customer services. $3 484375
650 0 $a Consumer satisfaction. $3 482469
650 0 $a Experience. $3 490202
650 0 $a Customer relations. $3 482345
856 4 2 $u http://www.loc.gov/catdir/bios/hol059/2004056536.html
856 4 2 $u http://www.loc.gov/catdir/description/hol054/2004056536.html
856 4 1 $u http://www.loc.gov/catdir/toc/hol052/2004056536.html

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