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Service orientation : = winning stra...

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Allen, Paul R.

Service orientation : = winning strategies and best practices /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Service orientation :/ Paul Allen ; Sam Higgins ... [et al.].
其他題名:	winning strategies and best practices /
作者:	Allen, Paul R.
其他作者:	Allen, Paul R.
出版者:	Cambridge, UK ;Cambridge University Press, : 2006.,
面頁冊數:	xxiii, 336 p. :ill. ; : 26 cm.;
標題:	Customer services. -
電子資源:	http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
ISBN:	0521843367 (bound) :

Service orientation : = winning strategies and best practices /
Allen, Paul R.

Service orientation :winning strategies and best practices /Paul Allen ; Sam Higgins ... [et al.]. - Cambridge, UK ;Cambridge University Press,2006. - xxiii, 336 p. :ill. ;26 cm.

Includes bibliographical references (p. 326-328) and index.

ISBN: 0521843367 (bound) :NT$1642

LCCN: 2006297001

Nat. Bib. No.: GBA604185

Nat. Bib. Agency Control No.: 013354532Subjects--Topical Terms:

484375
Customer services.

LC Class. No.: HF5415.5 / .A438 2006

Dewey Class. No.: 658.5

Service orientation : = winning strategies and best practices /
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300 $a xxiii, 336 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references (p. 326-328) and index.
650 0 $a Customer services. $3 484375
650 0 $a Support services (Management) $3 509655
650 0 $a Organizational effectiveness. $3 482483
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856 4 1 $u http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html

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