語系:
繁體中文
English
說明(常見問題)
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Perfect phrases for customer service...
~
Bacal, Robert.
Perfect phrases for customer service : = hundreds of tools, techniques, and scripts for handling any situation /
紀錄類型:
書目-語言資料,印刷品 : 單行本
正題名/作者:
Perfect phrases for customer service :/ Robert Bacal.
其他題名:
hundreds of tools, techniques, and scripts for handling any situation /
作者:
Bacal, Robert.
出版者:
New York :McGraw-Hill, : c2005.,
面頁冊數:
xv, 222 p. ;21 cm.;
標題:
Customer services. -
電子資源:
http://www.loc.gov/catdir/enhancements/fy0627/2005297103-b.html
ISBN:
007144453X (pbk.) :
Perfect phrases for customer service : = hundreds of tools, techniques, and scripts for handling any situation /
Bacal, Robert.
Perfect phrases for customer service :
hundreds of tools, techniques, and scripts for handling any situation /Robert Bacal. - New York :McGraw-Hill,c2005. - xv, 222 p. ;21 cm.
ISBN: 007144453X (pbk.) :NT$323
LCCN: 2005297103Subjects--Topical Terms:
484375
Customer services.
LC Class. No.: HF5415.5 / .B32 2005
Perfect phrases for customer service : = hundreds of tools, techniques, and scripts for handling any situation /
LDR
:00711cam a2200193 a 4500
001
388391
005
20130114150443
008
050314s2005 nyu 000 0 eng d
010
$a
2005297103
020
$a
007144453X (pbk.) :
$c
NT$323
035
$a
(OCoLC)ocm57713278
035
$a
3145
040
$a
SINAP
$c
SINAP
$d
BGU
$d
DLC
042
$a
lccopycat
050
0 0
$a
HF5415.5
$b
.B32 2005
100
1
$a
Bacal, Robert.
$3
489944
245
1 0
$a
Perfect phrases for customer service :
$b
hundreds of tools, techniques, and scripts for handling any situation /
$c
Robert Bacal.
260
$a
New York :
$b
McGraw-Hill,
$c
c2005.
300
$a
xv, 222 p. ;
$c
21 cm.
650
0
$a
Customer services.
$3
484375
650
0
$a
Customer services
$v
Case studies.
$3
484376
856
4 2
$u
http://www.loc.gov/catdir/enhancements/fy0627/2005297103-b.html
856
4 2
$u
http://www.loc.gov/catdir/enhancements/fy0627/2005297103-d.html
筆 0 讀者評論
全部
圖書館書庫區
館藏
1 筆 • 頁數 1 •
1
尋書單
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約人數
備註欄
附件
列印
E007953
圖書館書庫區
L可借閱
英文圖書
BE HF5415.5 B116 2005
一般(Normal)
在架上
0
1 筆 • 頁數 1 •
1
多媒體
評論
新增評論
分享你的心得
Export
取書館別
處理中
...
修改密碼
登入