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Winning at service : = lessons from ...

~

Adler, Gordon, (1954-)

Winning at service : = lessons from service leaders /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	Winning at service :/ Waldemar Schmidt, Gordon Adler, Els van Weering.
其他題名:	lessons from service leaders /
作者:	Schmidt, Waldemar.
其他作者:	Weering, Els van.
出版者:	Chichester ;Wiley, : c2003.,
面頁冊數:	xv, 184 p. :ill. ; : 24 cm.;
附註:	Includes index.
標題:	Customer services. -
電子資源:	http://www.loc.gov/catdir/bios/wiley045/2003277935.html
ISBN:	0470848235 (bound) :

Winning at service : = lessons from service leaders /
Schmidt, Waldemar.

Winning at service :lessons from service leaders /Waldemar Schmidt, Gordon Adler, Els van Weering. - Chichester ;Wiley,c2003. - xv, 184 p. :ill. ;24 cm.

Includes index.

ISBN: 0470848235 (bound) :NT$1405

LCCN: 2003277935Subjects--Topical Terms:

484375
Customer services.

LC Class. No.: HF5415.5 / .S354 2003

Dewey Class. No.: 658.812

Winning at service : = lessons from service leaders /
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020 $a 0470848235 (bound) : $c NT$1405
035 $a 3171
040 $a UKM $c UKM $d OCLCQ $d ORE $d DLC
042 $a lccopycat
050 4 $a HF5415.5 $b .S354 2003
082 0 4 $a 658.812
100 1 $a Schmidt, Waldemar. $3 484372
245 1 0 $a Winning at service : $b lessons from service leaders / $c Waldemar Schmidt, Gordon Adler, Els van Weering.
260 $a Chichester ; $a Hoboken, N.J. : $b Wiley, $c c2003.
300 $a xv, 184 p. : $b ill. ; $c 24 cm.
500 $a Includes index.
650 0 $a Customer services. $3 484375
650 0 $a Customer services $v Case studies. $3 484376
700 1 $a Weering, Els van. $3 484374
700 1 $a Adler, Gordon, $d 1954- $3 484373
856 4 2 $u http://www.loc.gov/catdir/bios/wiley045/2003277935.html
856 4 2 $u http://www.loc.gov/catdir/description/wiley041/2003277935.html
856 4 1 $u http://www.loc.gov/catdir/toc/wiley041/2003277935.html

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