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One customer, divisible : = linking ...

Lowenstein, Michael W., (1942-)

One customer, divisible : = linking customer insight to loyalty and advocacy behavior /

紀錄類型:	書目-語言資料,印刷品 : 單行本
正題名/作者:	One customer, divisible :/ Michael W. Lowenstein.
其他題名:	linking customer insight to loyalty and advocacy behavior /
作者:	Lowenstein, Michael W.,
出版者:	Australia :Texere/Thomson, : c2005.,
面頁冊數:	xxiii, 214 p. :ill. ; : 28 cm.;
標題:	Customer services. -
電子資源:	http://www.loc.gov/catdir/toc/ecip0512/2005012411.html
ISBN:	0324301294 (bound) :

One customer, divisible : = linking customer insight to loyalty and advocacy behavior /
Lowenstein, Michael W.,1942-

One customer, divisible :linking customer insight to loyalty and advocacy behavior /Michael W. Lowenstein. - Australia :Texere/Thomson,c2005. - xxiii, 214 p. :ill. ;28 cm.

Includes bibliographical references and index.

ISBN: 0324301294 (bound) :NT$946

LCCN: 2005012411Subjects--Topical Terms:

484375
Customer services.

LC Class. No.: HF5415.5 / .L917 2005

Dewey Class. No.: 658.8/12

One customer, divisible : = linking customer insight to loyalty and advocacy behavior /
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