Customer services - Management.

Overview

Works:	12 works in 12 publications in 12 languages

Titles

The real-time contact center / by: (Language materials, printed)

Contemporary services marketing management : = a reader / by: (Language materials, printed)

Best face forward : = why companies must improve their service interfaces with customers / by: (Language materials, printed)

Successful service operations management / by: (Language materials, printed)

Best face forward : = why companies must improve their service interfaces with customers / by: (Language materials, printed)

Passionate and profitable : = why customer strategies fail and ten steps to do them right / by: (Language materials, printed)

Service is front stage : = positioning services for value advantage / by: (Language materials, printed)

Putting stakeholder management into practice by: (Language materials, printed)

Subjects